One inbox for every channel

Centralize customer service in one place

WhatsApp, Instagram, Facebook, email, SMS, and more — same queue, same history, same AI. No more juggling seven apps to reply to one lead.

First user R$ 0 · no card required to try

Meta BusinessGoogle CalendarChatGPTN8N
chat.papo.global

Maria Silva

WhatsApp · Online

Olá! Quero agendar uma demonstração.
Claro! Tenho horário amanhã às 10h ou 15h. Qual prefere?IA Papo · automático
10h funciona perfeito 👍

Resposta automática

IA ativa · 2s

Demonstração interativa — envie texto ou clique no ícone de imagem

110k+

Automated messages

14k+

Businesses served

24/7

AI in customer service

1

Inbox for every channel

Multiservice hub

All inboxes in one place

What today is scattered across apps becomes a single queue — clear, visual, and ready for your team.

7 apps abertos1 caixa de entrada Papo
Caixa de entrada única
7 conversas
  • Maria Silva

    WhatsApp

    2
  • Ana Costa

    Instagram

    1
  • João Lima

    Facebook

  • Loja Tech

    E-mail

    3
  • Pedro M.

    Telegram

  • Cliente 8842

    SMS

    1
  • Visitante #12

    WebChat

    1

Clique em um canal à esquerda para ver como ele aparece na mesma fila

1

Customers reach out on any channel

WhatsApp, Instagram, email, SMS… every message arrives where they prefer.

2

Everything lands in the same queue

One unified inbox — no switching apps, tabs, or logins.

3

Your team replies with context

History, tags, and AI in one place. Nothing gets lost between tools.

Same concept as Papo's Multiservice hub module — live inbox at chat.papo.global

Centralization

Bring all your customer service into one place.

Organization

Organize workflows with Papo Global's Kanban CRM.

Automation

AI-powered customer service 24 hours a day, every day.

The problem

Your operation shouldn't depend on improvisation

Growing businesses lose revenue when customer service, CRM, and automation don't work together.

78%

Leads waiting for a reply

of consumers buy from whoever responds first. Delays on WhatsApp mean lost sales.

5+

Disconnected tools

apps on average: chat, CRM, automation, calendar, and broadcasts — not counting each monthly cost.

24h

Overloaded team

coverage humans can't sustain. Papo's AI takes over after hours with full context.

Product

Built for operations that can't afford to lose leads

Replace spreadsheets plus WhatsApp Web with a professional SaaS workflow.

Unified inbox

One place for every conversation

WhatsApp, Instagram, Facebook, Telegram, SMS, and email in the same queue. Your team stops switching tabs and apps.

  • Team routing
  • Full history
  • Tags and priorities
chat.papo.global

Maria Silva

WhatsApp · Online

Olá! Quero agendar uma demonstração.
Claro! Tenho horário amanhã às 10h ou 15h. Qual prefere?IA Papo · automático
10h funciona perfeito 👍

Resposta automática

IA ativa · 2s

Demonstração interativa — envie texto ou clique no ícone de imagem

Built-in CRM

A visual pipeline that follows the chat

Move deals on the Kanban while chatting with the customer. Pipelines, tags, and history without exporting to another tool.

  • Drag cards between stages
  • Automatic follow-up
  • Metrics per column
app.papo.global / crm

Funil · Vendas

Arraste os cards entre as colunas

5 leads
Novo lead2

Tech Store SP

WA

R$ 2.400

Quente

Ana Consultoria

IG

R$ 890

Em atendimento1

Maria Silva

WA

R$ 4.200

Proposta1

João Distribuidora

WA

R$ 12k

Gold
Ganho1

Clínica Vida

FB

R$ 3.100

Google Calendar

Scheduling straight into Google Calendar

AI understands scheduling requests on WhatsApp and creates events in your Google calendar — no copy-paste or app switching.

  • Connected Google account
  • Events created from the conversation
  • Real-time sync
app.papo.global / agenda

Google Agenda

Conta conectada

Semana atual

Seg

Ter

09:00

Reunião interna

Qua

10:00

Demo · Maria Silva

Qui

14:00

Follow-up João

Sex

Conversa → Agenda

Clique no botão para ver a IA criar o evento.

A IA lê a conversa e cria o compromisso na sua agenda automaticamente

Reports hub

What matters to the business, in one dashboard

Volume, response time, conversions, and performance by channel and team — no spreadsheets or guesswork.

  • KPIs updated in real time
  • Period comparison (today, 7 and 30 days)
  • Agent ranking and SLA
  • Breakdown by source channel
Management decisions backed by service data
app.papo.global / relatórios

Hub de relatórios

Métricas de atendimento em tempo real

+24%

8.420

Mensagens

-11%

3m 02s

Tempo médio

+19%

312

Conversões

+2

9

Atendentes ativos

Volume de atendimento

Seg
Ter
Qua
Qui
Sex
Sáb
Dom

Por canal

  • WhatsApp58%
  • Instagram26%
  • Facebook16%
AtendenteResolvidosSLA
Ana R.18697%
Carlos M.16495%
IA Papo2.1k99%
app.papo.global / campanhas

Campanha · Oferta Gold

E-mail marketing + follow-up automático

Rascunho

Prévia do e-mail

Papo Global

Seu plano Gold com IA ilimitada

Olá {{nome}}, liberamos condição especial para sua equipe…

Ver oferta

0

Enviados

0%

Taxa de abertura

Progresso do disparo0%
Público: 842 contatos segmentados

Escolha o segmento e simule uma campanha com métricas em tempo real

Email marketing

Segmented sends with full control

Build campaigns, pick audiences in the CRM, and track sends and opens — in the same ecosystem as WhatsApp and AI.

  • Segmentation by list or tag
  • Email preview before sending
  • Live progress bar and open rate
  • Integrated with automatic follow-up
Bulk sending · Meta official & unofficial API
Contact extractor

From the web to WhatsApp, with AI in between

Find businesses on Google Maps, Brazil CNPJ data, or the web. AI filters who matters and you send the first message without manual spreadsheets.

  • Google Maps by city and niche
  • CNPJ and public data in Brazil
  • AI filter: valid WhatsApp and fit score
  • Sending integrated with Papo service
Included in plans · Papo Extractor module
app.papo.global / extrator
1. Extrair
2. IA filtra
3. Disparar

0

Encontrados

0

IA aprovou

0

Mensagens

Nicho: clínicas · São Paulo — clique em simular

    Troque a fonte (Maps, CNPJ ou web) e rode a simulação do fluxo completo

    How it works

    From channel to close in three steps

    Simple onboarding. Your team can start serving the same day.

    1. 01

      Connect your channels

      WhatsApp, Instagram, Facebook, Telegram, SMS, and more — all in the same inbox.

    2. 02

      Set up AI and flows

      Prompts, chatbots, and automations without heavy coding. AI replies, schedules, and qualifies leads.

    3. 03

      Sell with CRM

      Pipelines, Kanban, and automatic follow-up so no opportunity goes cold in the chat.

    Integrations

    Every channel your customers use

    Connect once. Serve on any network without switching tools.

    WhatsApp
    Facebook
    Instagram
    Telegram
    SMS
    WordPress
    Platform modules

    Everything your operation needs, organized

    Filter by area and explore all 14 features included in Papo Global — no cluttered grid, no loose tools.

    Multiservice hub

    Every channel in a single inbox.

    Full CRM

    Pipelines, Kanban, tags, and customer history.

    Advanced reports

    Real-time service metrics.

    Help center

    Built-in documentation and support.

    Advanced AI

    ChatGPT and leading models for smart replies.

    Voice and images

    AI understands audio and images sent by customers.

    Automated flows

    Chatbots and journeys without complex code.

    Automatic follow-up

    Never lose a lead for lack of a reply.

    Google Calendar

    AI connected to your calendar for automatic scheduling.

    Contact extractor

    Google Maps, Brazil CNPJ, and web — AI filters and sends on WhatsApp.

    Bulk sending

    Segmented campaigns with safety and control.

    Task management

    Projects, commitments, and teams aligned.

    API

    Integrate Papo into your stack with documented endpoints.

    Webhooks

    Connect N8N, automations, and external systems.

    Inbox, CRM, AI, API, broadcasts, and reports — one SaaS ecosystem.

    Pricing

    Choose the right plan for your business

    We're confident you'll love Papo Global Chat.

    Transparent per-user pricing. Scale your team without billing surprises.

    First user

    Silver

    First user free

    R$ 0,00

    forever

    No Premium support

    • 1 unofficial WhatsApp API
    • AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
    • Full CRM
    • Multiservice hub
    • Prompt builder
    • Balance top-up through Papo
    • + 5 features included
    Start for free

    From 2nd user

    Silver

    Same features as the first user

    R$ 97,00

    / month per user

    Billed per additional user

    • 1 unofficial WhatsApp API per user
    • AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
    • Full CRM
    • Multiservice hub
    • Prompt builder
    • Balance top-up through Papo
    • + 5 features included
    Add user
    Recommended

    Gold

    Maximum performance and priority support

    R$ 157,00

    / month per user

    Includes Premium support

    • 5 unofficial WhatsApp APIs
    • Premium support
    • Advanced integrations
    • New generative AI v3
    • AI in inbox: WebChat, Email, Facebook, Instagram, official WhatsApp API or Twilio, SMS, Telegram, Line, and Inbox API
    • Full CRM
    • + 8 features included
    Subscribe to Gold

    Prices match the official page at papo.global. Billing via WooCommerce on the account linked to your user.

    FAQ

    Frequently asked questions

    Everything you need to know before creating your account.

    Is the first user really free?+

    Yes. The Silver plan keeps the first user at R$ 0.00 forever, with the platform's core features. Additional users are billed monthly per seat.

    Do I need to replace my current tools to use Papo?+

    Papo centralizes customer service, CRM, and automation. Many teams replace several tools; others integrate via API and webhooks with N8N and existing systems.

    Does it work with official and unofficial WhatsApp API?+

    Yes. We support official (Meta) and unofficial integrations, depending on your plan and operational needs.

    Does the AI understand audio and images?+

    Yes. The agent processes voice messages and images from customers, as well as text, for more contextual replies.

    Where is my account and dashboard?+

    Papo setup, prompts, and features live at papo.global/my-account/meu-prompt. Day-to-day inbox service continues at chat.papo.global.

    Affiliate program

    Resell the AI chat platform and earn up to 50% recurring commission on monthly subscriptions.

    Become an affiliate

    Stop losing sales to slow response times

    Create your account in minutes. First user free, AI enabled, and inbox ready for your team.